Our Reviews



I rarely write reviews but I want to shout from the rooftops about how great Jamie and his team were fitting our air con unit. They were friendly, professional, tidy with the work, made good everything and its so clear they really care about what they do and getting it right. They really went over and above even when there were some unexpected hiccups and we will definitely be servicing our new unit with them too!


Cannot fault any stage of the process. Jamie visited my house and went through various options and brought brochures of the products they install. Communication was excellent, any questions I had Jamie was always on the end of the phone to answer. The team arrived on time on install day, went through exactly what they were installing and where it was going. The outdoor unit was being installed above a sheltered side access of the property, the team went above and beyond to deconstruct its roof and reconstruct it after they finished, and left the property immaculate. I highly recommend them!
J. Harrison


Since I first contacted Jamie to arrange for a quote I was impressed from day one. He is really easy to deal with, and listened carefully to what we wanted and was extremely helpful. The team arrived promptly on the day of installation, worked hard and left the centre very clean. I would highly recommend this company and have been very pleased with their excellent customer service.
Michelle Pay


From first meeting to the end of installation this company conducted itself professionally and honestly. Their installation team were quick and efficient and very pleasant to have in our home. They left everything spotless and spent time explaining the controls before leaving. Thank you guys, I couldn’t have asked for more!!


We had an air con unit fitted in our bedroom Right from the start of communication it was easy and friendly All questions answered quote was broken and easy to understand, no hidden costs, On the day they turned up on time, the two guys were friendly, helpful, and professional, they tided up after themselves and shows us what to do etc, Very happy Would recommend this company happily From start to finish no issues at all


From start to finish I felt confident that I had chosen well and would highly recommend the team to anyone. I will certainly be using them again when we are ready to have air conditioning in the rest of the house.


After viewing and discussing the job the estimate and schedule of works was back within 24 hours It was detailed and very professional and contained all the manufacturers information on the equipment to be used the installation of both indoor and outdoor units and all associated pipework and cables was very neat and everything was cleaned up on completion. I would definitely recommend Jamie for AC or heat pump work


Jamie and his team have just completed installation of air con units to our home. We cannot speak highly enough of the exemplary service that we received from our initial meeting with Jamie to the completion of the job which was scheduled to be two days but was completed in a day and a half. I would have no hesitation in recommending Impact to any potential customers and would also add that in our initial meeting with Jamie he fully explained all options available to our requirements. The installation team were very professional in carrying out the work
Stuart Richards


Lovely family run business. Jamie is helpful and courteous. Installation went smoothly and they cleaned up after. Would highly recommend.


Fantastic service from initial visit to installation. Very professional, kept us fully informed regarding date of installation and very tidy. The guys worked hard to finish in one day and were lovely guys. We are thrilled with our air con and would recommend this company 100%


This is the second time using Impact Air Conditioning - Jamie and his team are amazing. They are trustworthy - competitive and leave the house absolutely immaculate - there isn't a single thing I can fault and highly recommend them to anyone thinking of using their services.


Quick response times and Jamie very knowledgeable about the different products enabling a bespoke quote to suit our needs. The team all turned up on time, were very courteous and tidy and worked hard to install in a day and a half. We're very pleased with the installation and would highly recommend Impact Air Conditioning.


Had couple to units fitted in our bedroom and office a few weeks ago and we are more than happy with that results. From start to finish everything was managed and kept to times/ dates etc. All the engineers were great, very knowledgeable and efficient. Will definitely be using again in the future when we look to expand the air condition throughout the house.


Excellent all-round service provided by Jamie and his team. The team provided a very friendly and professional service. Any concerns and information were discussed prior to the installation. We're very pleased with the A/C unit installed in the loft bedroom, the temperatures and cleanness of the air have noticeably improved. It's always good to support local companies and would highly recommend Impact Air Conditioning Services Ltd.


An excellent experience from first meeting Jamie to discuss the job , to installation. The whole team were very helpful , friendly and tidy. I’d definitely recommend them.


Top job by a top team headed up by the ever personable and knowledgeable Jamie! Couldn’t be happier with both the product and finish! Thanks guys!
Liam Bushnell


Recently had a Mitsubishi Zen Air Conditioning unit installed in my bedroom by Impact Air Conditioning, and I must say, the experience exceeded my expectations. Living in the South of England, the increasing heat during summer months has been a challenge, particularly affecting sleep quality. The constant use of fans was a temporary fix but not a solution. This led me to consider air conditioning as a necessary investment rather than a luxury. One of the standout features of the Mitsubishi Zen unit is its dual function as a heat pump. Not only does it heat the room quickly and cost-effective


Jamie and his team fitted our Air conditioning units throughout our home. They look really nice, and the fitting was finished to a very high standard. They were really nice guys who you could tell love their jobs and took pride in their work. My home was left clean after every working day and they made me aware of everything that was happening throughout the whole process. Even after the job had finished Jamie checked in to make sure we were happy. Great job and highly recommended.
Andy Rowsell


WOW, WOW, WOW Contacted Impact on the back of an install I had viewed on FB. Jamie gave me an indication of likely costs over the phone. After him arranging a visit by his qualified electrician which happened 2 days later he sent me the quotation the same evening. From acceptance to install which was completed today it was 2 weeks. The installation which has taken 2 days and was performed by Jamie and his proud Father in Law Ian has been exceptional. They are professional, tidy and everything has been done with a great sense of humour. Excellent Job, thank you and the product is fantastic.
James Beck


From first contact, communication with Jamie has been fantastic, both with myself and the builders working at my house. First fix was fitted in with short notice to run inline with the building works being started. The work is of extremely high standard, my newly decorated house was respected at all times, work was clean, fast and efficient with a really friendly service from both Jamie and Ian, two really nice guys that take pride in their work. A definite 5 star rating from me and would highly recommend them every time. A genuine local family run business with impressive knowledge of air con


Jamie and his team quoted to help sort a heat issue in my bar Rapscallions. I could not believe the price verses other quotes whilst still using top brands. I was really worried the unit would look out of place in a pirate themed bar, but Jamie sorted that. He Match the paint on my ceiling and had the unit painted to that colour. You can now not even notice it’s there. They were quick and clean. Very nice guys.
Daniel S.


Polite, profession and punctual. problems with the air-con unit in a domestic setting quickly identified and sound advice given to a successful conclusion. will be using services in the future and would definitely recommend.
Antony W.


I was very satisfied with my A/C system . Jamie who fitted my system was first class . He is easy to talk too and he listens to what you want. Top bloke, knows his stuff, very neat and tidy fit. Fast but professional. I would rate him 5 stars.
Peter Sparrow


Excellent, professional and friendly service, would highly recommend. Jaime was really helpful, especially on the initial visit, advising us which options would be best. Always punctual, great communication and left everything super tidy at the end of each day! Thanks so much! Super happy customers
Amy Gall


Fantastic service from start to finish We were so impressed with the level of service we received from Jamie and Ian on the installation of our air conditioning - they worked solidly all day long - arrived when they said they would and left everything so clean and tidy that youd never know they had been here - if youre thinking about air conditioning then Jamie is the guy you need to get in touch with - thankyou Jamie and Ian for being so professional and friendly - your level of service was top notch and we love our new air conditioning plus its so quiet - we are very very happy customers
Jayne W.


Following great advice from Jamie we now have heating and cooling in our family area.
Joanne Buchanan


We had our garage turned into a bar area. Jamie advised us and fitted a unit that heats and cools so we can use it all year round. We would highly recommend him, very professional from start to finish.
Kim Newell


Jamie and his team were very professional and friendly, right from the initial quote. Keeping us informed as to when the installation would take place and the length of time it would take. Absolutely love our air conditioning thank you. Would highly recommend.
Jo Beaton


I cannot recommend Jamie enough, he is friendly, professional and knows his stuff. I can’t get over how lovely our unit looks, so much so I’m planning to have them put In our bedrooms too. Jamie’s aircon units are not the ugly things you see in shops these are beautiful finished and mega high tech - we are over the moon.
Sarah Evans-Turner


Phoned 5:33pm Thurs 3 June 2021 and made an appointment for the following day.
Patricia T.


Finally some relief to a much needed very very hot Conservatory space… after asking out on Facebook I was recommended to Impact air conditioning needing help to stabilise my working environment in my studio that is a conservatory room. Not only did I get an almost immediate response the guys came round to have a little look and quote me the same day! Upon scheduling the job is fantastic timing they did a fantastic job with installation I can’t thank them enough for being so wonderful with getting the job done so quickly and for helping me by putting my trust in a local business who really have changed so much of the way I will be able to work from now on!
Dani Geddes Photography


Recently had air conditioning installed in my bar/family room and the guys were great from the off. Information on what choices to suit to the install and finished works were fantastic. Very tidy, neat job. Excellent work and value. Has made such a difference. Can’t recommend enough. Many thanks to them and the electrician.
Adam C.


Absolute top job from Impact Air Conditioning Services LTD on our air conditioning units. Thanks to Jamie Proctor and team I’m going to have extremely happy chefs coming in to work tomorrow. The heat has been unbearable in our kitchen areas and this will make a huge difference.
The Red Lion Southwick


From start to finish the team from impact air have been superb. Jamie replied to a message at a weekend within minutes and promised he would be in the next day to see what we needed and quote. The team were friendly, understanding of the fact we might have to work around them and really efficient. The job was completed and we were shown how to use the new equipment. They left no mess and even put a board back up for us that they had had to take down to complete the job. I cannot recommend this friendly team more. The service is impeccable.
S. Mitas


I contacted Jamie via Checkatrade and he came back to me really quickly. He attended site to carry out a survey the next day and booked his engineers in for the following week. They serviced our 12 units and were polite, courteous and knowledgeable. Job done! Efficient service is a must have in this day and age, and Jamie and his guys are definitely efficient 🙂 Would recommend to anyone.


Jamie at Impact air con services was extremely helpful, offering good advice to meet our needs which were quite specific as installation was in a supported accommodation house. Jamie kept us informed throughout the process and was mindful of other residents in the house. Work was carried out efficiently and tidily.


First class service and prompt lead time. I would have no hesitation in engaging them again.


Really pleased with the service from beginning to end, we were kept informed of the plans throughout and are very pleased with the quality of the installation and the professionalism of the team.


We would thoroughly recommend Jamie and the team at Impact Air Conditioning. Very professional, courteous and a high quality level or work completed.


Impact Air-conditioning team were polite and on time, they completed all works promptly and as detailed. I would recommend them as a company for their attention to detail and great service.


Contacted Impact to quote for two A/C heat pump air conditioning installs. Very prompt and courteous in response to survey and quoting. Reasonable price and options discussed. Friendly and easy with no pressure sales. Accepted quote and products ordered and install arranged promptly and kept in touch updating all the way. Day of install and the guys were careful and professional in the work and protection to floors and surrounding areas a top consideration. Quick and efficient installation and commissioned and left in full working order and nothing too much trouble. Well recommended…
Phil Lambden


Great guys, Jamie listened very carefully to my needs and came up with a system suitable for me very honest company and I found them on recommendation. I will also recommend. Very responsive and profession made the process easy and enjoyable by following up with me. Always had time for me. The engineers were a delight too I could trust to leave them to it at the premises. I'm really pleased with the wifi unit its cost effective and it looks beautiful. I will continue to use them for future endeavours. Good luck and keep up the excellent standards ac impact. Great ac unit for any season!
Harvi Singh


Very clean and polite. Good at staying in touch and even made a courtesy call after work was done. No hard pressure sales which was a huge bonus for us! Very happy
Rebecca Hannant


I rarely write reviews but I want to shout from the rooftops about how great Jamie and his team were fitting our air con unit. They were friendly, professional, tidy with the work, made good everything and its so clear they really care about what they do and getting it right. They really went over and above even when there were some unexpected hiccups and we will definitely be servicing our new unit with them too!
Suzanne Capper


This family run company was excellent in their service. Jamie came and saw the issue at hand, gave a competitive quote. We accepted the quote and the work was completed by Ian and Jay. I cannot praise these two gentleman's professionalism highly enough. They did their best and it was a fantastic job well done. Then Jamie followed up on the job being completed and checked in with us as to whether we were happy with the job, and yes off course we were very happy. With the service, installation and after care I cannot praise this company highly enough. I wish them every success. THANK YOU.
Stephen A


The work was carried quickly and the final accolade my wife was impressed.


Very happy with the installation, work was done on time and have only good things to say. Would recommend to friends and family.


The guys were all very polite and efficient and ensured they didn't leave any mess behind. They even asked if I was satisfied before they left. Five Star Service!


Jamie and his team provided second to none service. The professional way they all carried out the installation of our units was really beyond our expectation. This is a knowledgeable team of people who you can trust.


We couldn’t recommend Jamie enough. He was very professional and thorough throughout. Nothing was too much trouble with him. If you are thinking of having air con, definitely get it you won’t be disappointed.
Susan Porter


I recently had the pleasure of working with Impact Air Conditioning Services for the installation of my air conditioning system, and I can't speak highly enough of their service. From start to finish, they demonstrated the utmost professionalism, politeness, and efficiency. They arrived promptly, were courteous and respectful throughout the entire process and also took the time to explain the system's operation and maintenance, ensuring that I was comfortable and informed about its use. I have no hesitation in recommending them to anyone in need of air conditioning services.
Marcelo Silva


From making contact with the company, right through to getting the job complete, my husband and I found them 100% professional at all times. Any queries that I had were answered promptly and efficiently via email. I would thoroughly recommend these guys.
Susan Porter


To be honest, I knew our air con installation would be tricky due to our dormers, and Jamie took me through his ideas. He was open and honest and the installation today was first class. Jamie and his team are very knowledgeable and his work is very tidy and looks good to the eye. This was a challenging installation and Jamie insisted on showing me how to use the unit, downloaded the app and explained how the system worked. The unit looks great in the bedroom and the outside pump placed in a clever location, tucked away but accessible. My only regret is that I wish I had done it earlier.
Jason Ashley


Excellent company to deal with. From the initial quote through to hand-over, Impact were not just friendly and kept to all the timescales given, but also the two installers, Ian and Jay, were incredibly diligent, tidy and were always asking if what they were doing was as anticipated and in line with our requirements. The standard of the equipment supplied was high and as described and detailed in their quote and the workmanship of the two fitters was faultless. Thank you Jamie, I cannot recommend your company highly enough.
Kevin Eaton


Excellent service from start to finish. Work was carried out in 1 day and the end product is absolutely fantastic every aspect of the job has been carried out to an extremely high standard.


Jamie is incredibly professional from initial quote to the installation. Jamie is very personable and completed a very clean job in the agreed time. By far the best tradesman that I have ever dealt with.
Danny Porter


Excellent service, right from the initial engagement, quote and fitting. Also showed me all the facilities and how to use it best. Highly recommended.
Chris B.


Jamie and his team, were fantastic. We were really impressed with his work and how clean and tidy Impact left our office everyday when completing their work. We would highly recommend. Thank you again for your fast service and being available for all of our queries.
Lucy P.


Jamie sets high standards of customer care for himself and he lives up to them. We had 3 Mitsubishi units and an air source heat pump fitted. Can't believe how quiet they are and the house is warm again.
Chris M.


Multi split system for 2x bedrooms and extension. After an initial survey of my home, Jamie was able to suggest the perfect system for our needs to provide not only cooling but heating as well. The quote was provided quickly and his team were flexible around other trades and building works. They were reliable and tidy. Loved it so much we decided to have another system installed in a loft conversion, therefore not needing radiators.
James B.


I wasn't sure living in a reasonably large Victorian end of terrace in Southsea that air conditioning would be possible but after messaging Impact Air Conditioning Jamie came round the following day took some measurements and came up with a solution for my particular needs, at the time, of cooling three rooms. Due to delivery problems at the manufacturer, installation was delayed and done in two parts but I was kept fully informed of the situation and everything went very smoothly. It will be sometime I think before I will now need any cooling but the ability to use the three units in heating mode will prove very useful over the winter when I will cut down on using the gas central heating. I would highly recommend Impact Air Conditioning services.
Steve S.


Excellence from start to finish. Jamie and his team have been excellent, considerate and all out professional. From quote to completion Jamie has taken pains to keep me up to date with progress and has met every expectation he has set. I am thrilled with the installation of my new air conditioning units. Thanks for a great job, well done Impact!
Nicola G.


Great communication and service. I work full time and Jamie was able to fit around me, and let himself in and out. Fantastic after care, too. Would highly recommend.
Emma Deathers


Jamie fitted two air conditioner units at my pub today and I’m so happy with the end result, right from the get go Jamie was friendly and extremely professional. His work speaks for itself. Clean, fast and brilliant end result. I would highly recommend Impact to anyone I know
Calvin S.


Very efficient and professional. Fast delivery and installation. Jamie was very helpful. A worthwhile investment if you are looking to improve your comfort. Would highly recommend.
Michelle Wood


Jamie came to do our air conditioning and i was very impressed with his level of attention to detail and what a neat and tidy job he did. He arrived promptly on the date agreed and completed the job in the agreed time with minimal disruption to my house.
Vikki Herring


Excellent, professional and friendly service, would highly recommend. Jaime was really helpful, especially on the initial visit, advising us which options would be best. Always punctual, great communication and left everything super tidy at the end of each day! Thanks so much! Super happy customers 😀
Amy A.


Omg! I can’t believe what a fantastic job these guys did and I am loving the air conditioning. Such friendly, informative service and they even worked around other trades men in the house working on an extension and all went to the outlined schedule. Just awesome.
Jackie Wakefield